Study programme 2021-2022Français
Advanced Marketing
Programme component of Master's in Business Engineering à la Warocqué School of Business and Economics

CodeTypeHead of UE Department’s
contact details
Teacher(s)
UW-M1-IGGEST-061-MCompulsory UESCOUBEAU ChantalW727 - Marketing et Communication
  • SCOUBEAU Chantal

Language
of instruction
Language
of assessment
HT(*) HTPE(*) HTPS(*) HR(*) HD(*) CreditsWeighting Term
  • Français
Français91200033.002nd term

AA CodeTeaching Activity (AA) HT(*) HTPE(*) HTPS(*) HR(*) HD(*) Term Weighting
W-MAKO-052Advanced Marketing - AAEP94000Q2
W-MAKO-053Advanced Marketing - AAEHP08000Q2

Integrated test : there will be no assessment for each AA but a single assessment for the UE.
Programme component

Objectives of Programme's Learning Outcomes

  • Mobilise expertise in at least one area of management.
    • Master the principal decision-making processes of a company.
    • Mobilise acquired skills in a specific professional environment.
  • Professionally communicate and present original work both orally and in writing.
    • Communicate and interact in a clear and structured manner, orally and in writing, on issues, analyses and projects.
    • Present and structure data in a clear, precise, neutral, and non-oriented way.
  • Collaborate within a team and exercise leadership.
    • Contribute to the coordination and animation of a team, by putting in place the most effective means of collaboration in a given situation.
    • Listen to team members and encourage expressing a shared opinion. Accept and discuss a different point of view than theirs.
    • Plan activities so as to best utilise the time available.
  • In an active and integrated manner, master knowledge in the various fields of management and use them effectively in a professional context.
    • Appropriately mobilise expertise taking into account the constraints and resources in the situation encountered.
  • Adopt a scientific approach of analysis and reasoning.
    • Collect data, analyse it qualitatively and quantitatively and adequately interpret the results, taking into account the reference framework within which the research was developed.
  • Develop innovative strategies.
    • Mobilise the methods and management support tools in changing contexts.
    • Master the principal decision-making processes of a company.
    • Innovate in the development of methodologies and tools for analysis and decision-making in management.
  • Manage a project within an organisation.
    • Mobilise the methods and management support tools in changing contexts.
    • Demonstrate independence and persevere, despite the difficulties or initial errors, to find an optimal solution.
    • Assimilate the components of the social and economic environment of a company.
    • Demonstrate an open mind and adaption.

Learning Outcomes of UE


At the end of this course, students will have studied marketing in the particular field of services.  They will be able to propose strategic and operational approaches in that field taking into account its pecificities.

Content of UE


- Services sector
- Definition of the service
- a specific marketing
- place of the client
- strategic aspects
- operational aspects

Prior Experience

first courses of marketing

Type of Assessment for UE in Q2

  • Presentation and/or works
  • Oral Examination
  • Written examination

Q2 UE Assessment Comments

oral examination or written exam regarding the number of students and the health situation

Type of Assessment for UE in Q3

  • Oral examination
  • Written examination

Q3 UE Assessment Comments

oral examination or written exam regarding the number of students and the health situation

Type of Teaching Activity/Activities

AAType of Teaching Activity/Activities
W-MAKO-052
  • Cours magistraux
  • Travaux pratiques
  • Etudes de cas
W-MAKO-053
  • Travaux pratiques
  • Etudes de cas

Mode of delivery

AAMode of delivery
W-MAKO-052
  • Mixed
W-MAKO-053
  • Mixed

Required Reading

AA
W-MAKO-052
W-MAKO-053

Required Learning Resources/Tools

AARequired Learning Resources/Tools
W-MAKO-052Not applicable
W-MAKO-053Not applicable

Recommended Reading

AA
W-MAKO-052
W-MAKO-053

Recommended Learning Resources/Tools

AARecommended Learning Resources/Tools
W-MAKO-052Not applicable
W-MAKO-053Not applicable

Other Recommended Reading

AAOther Recommended Reading
W-MAKO-052Marketing des services - Lovelock C - 2014 - Pearson
Marketing des services - Gabriel - 2014 - Dunod
Marketing des services: Un manuel sur le marketing des services  - Arasu - 2020 - Editions notre savoir
W-MAKO-053Marketing des services - Lovelock C - 2014 - Pearson
Marketing des services - Gabriel - 2014 - Dunod
Marketing des services: Un manuel sur le marketing des services  - Arasu - 2020 - Editions notre savoir
(*) HT : Hours of theory - HTPE : Hours of in-class exercices - HTPS : hours of practical work - HD : HMiscellaneous time - HR : Hours of remedial classes. - Per. (Period), Y=Year, Q1=1st term et Q2=2nd term
Date de dernière mise à jour de la fiche ECTS par l'enseignant : 05/05/2021
Date de dernière génération automatique de la page : 06/05/2022
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Tél: +32 (0)65 373111
Courriel: info.mons@umons.ac.be