Study programme 2018-2019 | Français | ||
Qualité et administrations (modèle CAF, ...) | |||
Activité d'apprentissage à la Faculty of Engineering |
Code | Lecturer(s) | Associate Lecturer(s) | Subsitute Lecturer(s) et other(s) |
---|---|---|---|
I-POLY-987 |
|
Language of instruction | Language of assessment | HT(*) | HTPE(*) | HTPS(*) | HR(*) | HD(*) | Term |
---|---|---|---|---|---|---|---|
Français | Français | 9 | 0 | 0 | 0 | 0 | Q2 |
Content of Learning Activity
Presentation of the developpement quality tools used in the public sector, namely the Social Responsibility Assessment Framework (SORAF), an adaptation of ISO 26000 to the public sector. The European excellence model CAF, The Common Assessment Framework, is also presented as a basic of a functioning diagnose of a public organisation.
Required Learning Resources/Tools
Not applicable
Recommended Learning Resources/Tools
Not applicable
Other Recommended Reading
Not applicable
Mode of delivery
Type of Teaching Activity/Activities
Evaluations
The assessment methods of the Learning Activity (AA) are specified in the course description of the corresponding Educational Component (UE)