Objectives of Programme's Learning Outcomes

Learning Outcomes of UE

The objectives are:
Develop specific knowledge when welcoming the patient and those around him
- Be aware of the importance of reception in the overall patient support process and the pharmacist-patient relationship
- Identify and acquire the appropriate attitudes to establish a framework conducive to reception
- Explore the psychic foundations (personality profile, attachment style, affects) and their influences on interaction at reception
Relational attitudes:
- Acquire the interpersonal skills essential to establishing a relationship of trust
- Practice basic relational attitudes: listening, openness to meeting, quality of presence, authenticity, availability, empathy
Explore interpersonal communication:
- Master verbal and non-verbal communication, communication brakes, reformulation techniques
- Know the main parameters of non-verbal communication and their possible meanings on the clinical / relational level
- Reflexivity of the practitioner (self-observe: look inside oneself and look at oneself as a pharmacist)

Content of UE

Relational attitudes in pharmacy (pharmacist's attitude, communication and empathy)

Prior Experience

Not applicable

Type of Assessment for UE in Q1

• Presentation and/or works

Q1 UE Assessment Comments

personal written work

Attendance at sessions at the pedagogical dispensary is compulsory. The student must count at least 75% of attendance at seminars. ANY absence must be justified

Type of Assessment for UE in Q3

• Presentation and/or works

Q3 UE Assessment Comments

personal written work

Attendance at sessions at the pedagogical dispensary is compulsory. The student must count at least 75% of attendance at seminars. ANY absence must be justified

Type of Resit Assessment for UE in Q1 (BAB1)

• N/A

Q1 UE Resit Assessment Comments (BAB1)

not applicable