Study programme 2021-2022Français
Consumer's Behavior - AAEHP
Learning Activity
CodeLecturer(s)Associate Lecturer(s)Subsitute Lecturer(s) et other(s)Establishment
W-MAKO-047
      • ANDRE Jean-Jacques
      • UMONS
      Language
      of instruction
      Language
      of assessment
      HT(*) HTPE(*) HTPS(*) HR(*) HD(*) Term
      AnglaisAnglais03000Q1


      Content of Learning Activity

      Theory : Neurosciences or the study of the cognitive processes of consumers' decisions, as well as their emotions
      Case study: Nutella and the impact of the anti-palm oil lobby on consumer behavior in France
       

      Required Learning Resources/Tools

      What Neuroscience Tells Us About Consumer Desire - Carmen Nobel (March 26, 2012)
      Neuromarketing : What You Need to Know - Eben Harrell (January 23, 2019)
      3 Behavioral Trends That Will Reshape Our Post-Covid World - Eddie Yoon (May 26, 2020)
      Ferrero Group : Securing Supply for Hazelnuts - Jishnu Hazra and Tarun Jain, Indian School of Business (2016)
      Ferrero Group : Achieving Sustainability Through Supply Chain Integration - Ottavia Curcuraci and Wiboon Kittilaksanawong, IVEY (June 19, 2017)

      Recommended Learning Resources/Tools

      Transforming Giants - Rosabeth Moss Kanter, HBR (January 2008)
      PepsiCo, Performance with Purpose, Achieving the Right Global Balance - Rakesh Khurana, Rosabeth Moss Kanter, Rajiv Lal and Eric Baldwin, HBS (January 30, 2012)

      Other Recommended Reading

      A Practical Guide to Market Research - Paul Hague (2006)
      Armstrong, Kotler (2017), Principles of Marketing, Global Edition, Pearson

      Mode of delivery

      • Face to face

      Type of Teaching Activity/Activities

      • Etudes de cas

      Evaluations

      The assessment methods of the Learning Activity (AA) are specified in the course description of the corresponding Educational Component (UE)

      (*) HT : Hours of theory - HTPE : Hours of in-class exercices - HTPS : hours of practical work - HD : HMiscellaneous time - HR : Hours of remedial classes. - Per. (Period), Y=Year, Q1=1st term et Q2=2nd term
      Date de dernière mise à jour de la fiche ECTS par l'enseignant : 18/05/2021
      Date de dernière génération automatique de la page : 06/05/2022
      20, place du Parc, B7000 Mons - Belgique
      Tél: +32 (0)65 373111
      Courriel: info.mons@umons.ac.be