 | Study programme 2021-2022 | Français | |
| Qualité et administrations (modèle CAF, ...) | |||
Learning Activity |
| Code | Lecturer(s) | Associate Lecturer(s) | Subsitute Lecturer(s) et other(s) | Establishment |
|---|---|---|---|---|
| I-POLY-987 |
|
|
| Language of instruction | Language of assessment | HT(*) | HTPE(*) | HTPS(*) | HR(*) | HD(*) | Term |
|---|---|---|---|---|---|---|---|
| Français | Français | 9 | 0 | 0 | 0 | 0 | Q2 |
Content of Learning Activity
Presentation of the developpement quality tools used in the public sector, namely the Social Responsibility Assessment Framework (SORAF), an adaptation of ISO 26000 to the public sector. The European excellence model CAF, The Common Assessment Framework, is also presented as a basic of a functioning diagnose of a public organisation.
Required Reading
Note de cours - Partie 1 - CAF 2020 - EUPAN
Required Learning Resources/Tools
Not applicable
Recommended Reading
Copie de présentation - CAF 2020 présentation - JM Dochot
,Note de cours - Partie 2 - Vision CAF 2030 - EUPAN
Recommended Learning Resources/Tools
Not applicable
Other Recommended Reading
Not applicable
Mode of delivery
- Face to face
Type of Teaching Activity/Activities
- Cours magistraux
Evaluations
The assessment methods of the Learning Activity (AA) are specified in the course description of the corresponding Educational Component (UE)