Study programme 2019-2020 | Français | ||
Total Quality Management | |||
Learning Activity |
Code | Lecturer(s) | Associate Lecturer(s) | Subsitute Lecturer(s) et other(s) | Establishment |
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I-GPRO-009 |
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Language of instruction | Language of assessment | HT(*) | HTPE(*) | HTPS(*) | HR(*) | HD(*) | Term |
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Français | Français | 14 | 0 | 0 | 0 | 0 | Q2 |
Organisational online arrangements for the end of Q3 2019-2020 assessments (Covid-19) |
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Description of the modifications to the Q3 2019-2020 online assessment procedures (Covid-19) |
The examination consists of an open question whose answer can only be personal! The question is sent the day before the exam to the students and the answer (two A4 pages max) must be returned on the day of the exam. |
Content of Learning Activity
"Quality" concepts ; company management ; history of quality ; total quality management ; systemics ; norms and European Directives related with "quality-safety-environment" (ISO 9001, ISO 14001, ISO 17025, OHSAS 18001) ; main "quality" tools.
Required Reading
Note de cours - Gestion de la Production et de la Maintenance - Gestion Totale de la Qualité - DELVOSALLE Christian
Required Learning Resources/Tools
Not applicable
Recommended Learning Resources/Tools
Not applicable
Other Recommended Reading
Not applicable
Mode of delivery
Type of Teaching Activity/Activities
Evaluations
The assessment methods of the Learning Activity (AA) are specified in the course description of the corresponding Educational Component (UE)