 | Study programme 2018-2019 | Français | |
 | Introduction aux concepts fondamentaux de la qualité | ||
Programme component of Specialised Master degree in Total Quality Management à la Faculty of Engineering |
| Code | Type | Head of UE | Department’s contact details | Teacher(s) |
|---|---|---|---|---|
| UI-S1-MSMGTQ-110-M | Compulsory UE | DELVOSALLE Christian | F505 - Génie des Procédés chimiques et biochimiques |
|
| Language of instruction | Language of assessment | HT(*) | HTPE(*) | HTPS(*) | HR(*) | HD(*) | Credits | Weighting | Term |
|---|---|---|---|---|---|---|---|---|---|
| Français | 39 | 0 | 0 | 0 | 0 | 3 | 3.00 | 1st term |
| AA Code | Teaching Activity (AA) | HT(*) | HTPE(*) | HTPS(*) | HR(*) | HD(*) | Term | Weighting |
|---|---|---|---|---|---|---|---|---|
| I-POLY-911 | Les défis de la Qualité | 9 | 0 | 0 | 0 | 0 | Q1 | |
| I-POLY-912 | Les grands principes de la Qualité et premiers outil | 18 | 0 | 0 | 0 | 0 | Q1 | |
| I-POLY-913 | La Qualité dans les Services | 12 | 0 | 0 | 0 | 0 | Q1 |
| Programme component |
|---|
Objectives of Programme's Learning Outcomes
- Mobilise a structured set of scientific knowledge and skills and specialised techniques in order to carry out missions in Total Quality Management (TQM), using their expertise and adatability.
- Master and appropriately apply knowledge, models, methodsn norms and techniques specific to the field of Total Quality Management (TQM).
- Identify and discuss possible applications of techniques, methods or new or existing reference sources.
- Assess the relevance of models and results in view of the current state of knowledge and the characteristics of the problem.
- Manage projects or processes in view of their objectives, resources and constraints, ensuring the quality of activities and deliverables.
- Exploit quality management principles and tools.
Learning Outcomes of UE
Know the fundamental concepts of the Quality, its major principles and its first tools.
Content of UE
The challenges of the Quality - The major principles of the Quality and first tools - The Quality in the Services
Prior Experience
Not applicable
Type of Assessment for UE in Q1
- Written examination
Q1 UE Assessment Comments
Not applicable
Type of Assessment for UE in Q3
- Written examination
Q3 UE Assessment Comments
Not applicable
Type of Resit Assessment for UE in Q1 (BAB1)
- N/A
Q1 UE Resit Assessment Comments (BAB1)
Not applicable
Type of Teaching Activity/Activities
| AA | Type of Teaching Activity/Activities |
|---|---|
| I-POLY-911 |
|
| I-POLY-912 |
|
| I-POLY-913 |
|
Mode of delivery
| AA | Mode of delivery |
|---|---|
| I-POLY-911 |
|
| I-POLY-912 |
|
| I-POLY-913 |
|
Required Reading
| AA | |
|---|---|
| I-POLY-911 | |
| I-POLY-912 | |
| I-POLY-913 |
Required Learning Resources/Tools
| AA | Required Learning Resources/Tools |
|---|---|
| I-POLY-911 | Not applicable |
| I-POLY-912 | Not applicable |
| I-POLY-913 | Not applicable |
Recommended Reading
| AA | |
|---|---|
| I-POLY-911 | |
| I-POLY-912 | |
| I-POLY-913 |
Recommended Learning Resources/Tools
| AA | Recommended Learning Resources/Tools |
|---|---|
| I-POLY-911 | Not applicable |
| I-POLY-912 | Not applicable |
| I-POLY-913 | Not applicable |
Other Recommended Reading
| AA | Other Recommended Reading |
|---|---|
| I-POLY-911 | Not applicable |
| I-POLY-912 | Not applicable |
| I-POLY-913 | Not applicable |
(*) HT : Hours of theory - HTPE : Hours of in-class exercices - HTPS : hours of practical work - HD : HMiscellaneous time - HR : Hours of remedial classes. - Per. (Period), Y=Year, Q1=1st term et Q2=2nd term