Objectives of Programme's Learning Outcomes

• Mobilise a structured set of scientific knowledge and skills and specialised techniques in order to carry out missions in Total Quality Management (TQM), using their expertise and adatability.
• Master and appropriately apply knowledge, models, methodsn norms and techniques specific to the field of Total Quality Management (TQM).
• Identify and discuss possible applications of techniques, methods or new or existing reference sources.
• Assess the relevance of models and results in view of the current state of knowledge and the characteristics of the problem.
• Manage projects or processes in view of their objectives, resources and constraints, ensuring the quality of activities and deliverables.
• Define the project in view of its objectives, resources and constraints.
• Exploit quality management principles and tools.

Learning Outcomes of UE

Have been made sensitive in miscellaneous management tools of the human relations within companies.

Content of UE

Transactional analysis - neurolinguistic Programming - The Quality in the difficult situations - Human resources management and participative management

Prior Experience

Not applicable

Type of Assessment for UE in Q1

• Written examination

Q1 UE Assessment Comments

Not applicable

Q2 UE Assessment Comments

Not applicable

Type of Assessment for UE in Q3

• Written examination

Q3 UE Assessment Comments

Not applicable

Q1 UE Resit Assessment Comments (BAB1)

Not applicable